New Strategic Location to Elevate Service Standards and Convenience for Toyota Customers
KOTA BHARU, 25 OCTOBER 2024 – UMW Toyota Motor Sdn Bhd (UMWT) announced the official opening of the newly relocated 3S (sales, services, and spare parts) centre at Lot 1352, Autocity Tunjong, Jalan Salor – Pasir Mas, Kota Bharu, Kelantan, offering improved accessibility and upgraded services to cater to the automotive needs of Toyota customers in the region.
As a long-standing partner of UMWT since 1970, Syarikat Kelantan Motors Credit (M) Sdn Bhd’s relocation from its previous site at Lot 1696, Jalan Hospital, CBG 4 Cherang, Kg Cherang, to this new accessible location. This move highlights UMWT’s dedication to continuously improving the customer experience. The new 3S centre is designed to meet the evolving needs of Toyota customers in Kota Bharu and the surrounding areas, offering easier access and enhanced services.
Datuk Ravindran K., President of UMW Toyota Motor said, “Our success is built on the dedication of our partners like Syarikat Kelantan Motor. Founded by the late Mr. Lew Yuen Kee, SKM has grown from humble beginnings into one of our longest-serving and most trusted dealers. From a small shop to now operating as a modern 3S centre, SKM’s commitment and hard work over the decades have been key to our shared achievements. We deeply value the legacy established by Mr. Lew, and SKM’s continued growth has been a vital part of Toyota’s journey.”
A New Standard of Customer Service Excellence
The relocation marks a significant step in UMWT's dedication to serving its customers more efficiently. The new centre is equipped to handle a higher volume of vehicles, reducing waiting times and ensuring faster service without compromising on the quality Toyota customers expect. Whether it's purchasing a new vehicle, accessing after-sales support, or obtaining genuine Toyota parts, customers will find a more seamless and convenient experience at this state-of-the-art facility.
This expansion is in line with UMWT’s ‘Customer First’ philosophy, focused on improving operational efficiency and delivering better service. The relocation not only strengthens UMWT’s presence in Kota Bharu but also reinforces its commitment to continually enhancing customer satisfaction.
“As Toyota looks to the future, we are committed to a multi-pathway approach in delivering advanced mobility solutions. With trusted partners like Syarikat Kelantan Motor, we’re excited to embrace these innovations and build a sustainable future together,” Datuk Ravindran added.
Experience The All New 3S Centre in Autocity Tunjong
UMW Toyota Motor warmly invites Toyota owners and customers to visit the new 3S centre at Autocity Tunjong, Kota Bharu, Kelantan where they can enjoy Toyota’s full range of services in an expanded, more convenient, and fully upgraded environment. The facility promises to enhance every aspect of the customer experience, reflecting UMWT's ongoing mission to set new standards in customer service excellence.
For more information, visit https://www.tovota.com.my or call the Toyota freephone line 1- 800-8-TOYOTA (869682).
- END -