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27 Mar 2020

Corporate News

UMW Toyota Motor Operations to Remain Closed Until End of Movement Control Order (MCO)

27 March 2020-

In light of the recent announcement on the extension of the Movement Control Order (MCO) by the Government, UMW Toyota Motor has announced that all Authorised Toyota and Lexus Dealers will remain closed.

However, the company reiterated that it continues to be contactable to all customers for any emergencies or enquiries during this period on its existing helplines as well as five additional helplines created for this period of time. Customers may contact the following numbers throughout the duration of the MCO.

General Enquiries and Assistance
*Monday - Friday, 8am – 7pm

1800-8-TOYOTA (869682)
Additional Hotlines
*Monday - Friday, 8am – 7pm

017-627 8962
016-869 6107
014-333 5380
016-633 2865
016-638 7678
24/7 Emergency Assistance

1800-888-247
Customer Support Email

customersupport@toyota.com.my
General Enquiries and Assistance
*Monday - Friday, 8am – 7pm
1800-8-TOYOTA (869682)
Additional Hotlines
*Monday - Friday, 8am – 7pm
017-627 8962
016-869 6107
014-333 5380
016-633 2865
016-638 7678
24/7 Emergency Assistance 1800-888-247
Customer Support Email customersupport@toyota.com.my

Additionally, it was announced that all vehicles purchased from UMW Toyota Motor or their Authorised Dealers with existing warranties that are valid and expiring during this period will enjoy a 30-day extension calculated from the last day of the MCO. All service appointments scheduled during this MCO period will be rescheduled after the MCO is lifted and when operations resume.

UMW Toyota Motor encourages everyone to stay home, stay safe and to take care of one another. It assures all customers that support, where necessary, will be provided during this period.

-End-

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