01 April 2016

Corporate News

UMW Toyota Motor extends warranty coverage to 5 years - with unlimited mileage - for new Toyota vehicles

Shah Alam, April 1st, 2016 - UMW Toyota Motor Sdn Bhd (UMWT), the sole authorised importer and distributor of Toyota vehicles in Malaysia, is pleased to announce that its warranty coverage will be increased to 5 years with unlimited mileage depending on terms and condition. The 5 years warranty is applicable for all locally-assembled and imported Toyota models registered from 1st April, 2016 and distributed by UMWT and its authorized dealers.

 

Showing its care for the customers, UMWT is also offering existing owners who currently have a 3 year warranty, an extension to 5 years (with unlimited mileage) with a one-time charge, depending on the model. This extension offer will only be available from 1st April, 2016 until 30th September, 2016. Customers who sign up will receive a free MaxCheck Advance service package.

 

The 5 year warranty conditions for new vehicle and extension for existing vehicle offered by UMWT are identical throughout the entire period of coverage. This differs from some extended warranties in the market which have reduced coverage during the additional years as they are provided by third parties.

 

“Toyota vehicles are built to the highest quality standards and the strong reputation of the brand has been gained through the reliability and durability of our products. By providing an extended warranty period, this demonstrates our confidence in the build quality not only of our vehicles but also of the manufacturing processes at our plants,” said Akio Takeyama, Deputy Chairman of UMWT.

 

He also stressed that the 5-year warranty is fully backed by Toyota Motor Corporation and UMWT. It is only available with vehicles that are distributed by UMWT and purchased through UMWT branches or authorised Toyota dealers in Malaysia.

 

“Vehicles brought in by parallel importers may or may not have warranty offered. Therefore it is always better to buy vehicles that are imported by an authorised distributor such as UMWT, where the vehicles are covered with a full 5 years warranty, giving customers a piece-of-mind,” Mr. Akio Takeyama added.

 

Datuk Ismet Suki, President of UMWT said, “By providing a longer warranty, we aim to enhance the value of Toyota vehicles as well as increase customer confidence in our products. Additionally, resale value can also be better as the warranty is transferable if it is still in effect.”

 

“Furthermore, with no limit on mileage, owners can enjoy the warranty coverage for the full 5 years,” he said, adding that it is also a way of showing appreciation to customers for their support.

 

Datuk Ismet also noted that the warranty coverage also applies to the Toyota Hilux and Toyota Hiace even though both commercial vehicles will be subjected to heavy usage. “We are confident that Toyota vehicles are tough and reliable and the extended warranty is intended to give greater peace of mind to owners,” he said.

 

As with all manufacturers’ warranties, owners must adhere to the scheduled service intervals which must be done at authorised Toyota service centres. It is also a condition of the warranty that use of non-genuine parts and technical alterations not authorised or approved by UMWT will void the warranty.

 

Certain models may also have warranties covering specific items which are separate from the 5-year warranty. For example, the battery packs for Toyota hybrid models have an 8-year warranty period. Specific warranties are also provided for items such as tyres and batteries in all vehicles.

 

Customers can obtain further information on the new extended warranty coverage at all Toyota showrooms or by calling the Toyota free-phone at 1800-8-TOYOTA (869682).

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