Our Toyota Family, Precious Customers and all Malaysians,
We hope that all of you are staying home and staying safe!
The past few weeks have been some of the most challenging and unique times we have ever experienced. With the Government’s respond to COVID-19, we have found ourselves faced with a way of life we have never experienced before.
During these difficult times, we at Toyota stand with all of you in solidarity in our fight against the pandemic. We have temporarily shutdown our Toyota Sales and Service Centres, practiced social distancing and kept ourselves safe.
All the same, we understand that during this time of uncertainty, we can still be of assistance and support. This is why we continue to be here for vehicle emergencies and breakdown for those on the frontline providing essential services. Additional help lines have been established to remain contactable to all of you. Also, all vehicles purchased from UMW Toyota Motor or our Authorised Dealers with existing warranties that are valid and expiring during this period, will enjoy a 30-day extension calculated from the last day of the MCO. Any service appointments scheduled during this MCO period will be rescheduled after the MCO is lifted and when operations resume.
To all of our healthcare workers and those upholding peace and order in every way big and small, we owe each of you a profound debt of appreciation and gratitude of your selfless service. We would like to say a big Thank You to all of you!
Though we may find ourselves separated physically for now, remember always that we are all in this together, as one nation. Please be assured that support, where necessary, will be provided during this period.
Once again, please stay safe, stay home and take care of one another. We will see you all again soon!
- Akio Takeyama, Deputy Chairman
- Ravindran K., President