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MAJORITY OF AUTHORISED TOYOTA SALES AND SERVICE OUTLETS TO BE OPERATIONAL FROM 4 MAY 2020

The opening of the Sales and Service Outlets will be based on approval and regulations
by the respective local State Governments.

All outlets will follow strict guidelines in accordance with the Standard Operating Procedures (SOP) issued by Ministry of International Trade & Industry (MITI).
SOP includes measures such as social distancing, sanitisation of premises and
contactless payments where possible.

Customers and public are advised to call in advance to check on the operating days and hours of the Sales or Service Outlet as well as to secure a prior appointment.

Make an appointment with the selected nearest service centre.
Keep in mind on the 10KM travel range from home.

Upon making your service appointment, kindly proceed to drop off your vehicle at your nearest Toyota service centre.

Visits are on appointment and drop off basis only.
The waiting lounge at our service centres will be closed during this period of time.

Our friendly staff will inform you once your car is ready for pick up.

You may pick up your vehicle at the Toyota Service Centre.

Press Release

List of Operating Service Centres

Frequently Asked Questions (FAQ)

Warranty +

UMW Toyota Motor will continue to honour the Warranty for the duration of the Movement Control Order (MCO). All vehicles purchased from UMW Toyota Motor or our Authorised Dealers with existing warranties that are valid and expiring during this period will enjoy a 30-day extension calculated from the last day of the MCO.

Toyota Capital Auto Financing +

6-Month Moratorium for Toyota Capital Malaysia Customers

There will be NO additional interest/profit charges.
Customers are now required to complete the process to opt in/apply.
Individual customers who wish to continue the moratorium are required to submit reply form before 28 May 2020.
SME Customers will be sent a letter via email or postal mail. Those who do not receive our letter, please notify us before 18 May 2020.
Customers who have notified us of their choice to Opt Out are NOT REQUIRED to take any further actions.

For enquiries on Toyota Capital auto financing, please find out more at

TOYOTA CAPITAL

Hotlines +

For further information or assistance feel free to contact us via our dedicated hotlines.