EASY DROP-OFFS

Early Bird Service

The Early Bird Service* allows you to send in your vehicle for servicing even before the service centre opens. Drop off your Toyota in the service centre compound where it will be safe. We guarantee 24-hour security and a locked box to deposit your car keys in our special envelopes.

Choose to send in your car at:

• Monday - Sunday
• 5.30 pm - 10.00 pm (the night BEFORE your service)
• 6.00 am - 7.00 am (the morning of the day of your service)

 

Step 1

Make an appointment at your chosen service centre during office hours, informing them that you'll be sending in your car for the Early Bird Service.

Step 2

Drive your car to the service centre at the appointed time and park it in the compound.

Step 3

Fill in the Early Bird envelope, which is available at the service centre.

Step 4

Place your car keys inside the envelope and deposit them into the locked box.

 

Available at the selected service centres.

Please call the nearest Toyota Service Centre for more information about the Early Bird Service.

 

PICK-UP AND DELIVERY SERVICE

Servicing your Toyota is so much more convenient now.

For a small fee of RM5 only (one-way) or RM 10 (return), we'll pick up your Toyota, service it and deliver it back to you. It's that simple!

Call Toyota Freephone at 1800-8-TOYOTA (869682) from Monday to Friday (8.00 am - 5.30 pm) to find out if you're in our coverage area.

*Available at the selected service centres.

ZERO-INTEREST PAYMENTS*

Easy Payment Plan

Making your payments is so convenient when you send your Toyota for scheduled services and repairs. Enjoy financial flexibility when you need it most.

With the Easy Payment Plan, you can tend to your Toyota's needs through an instalment payment plan with 0% interest!

*Exclusively for payments via CIMB Bank and Direct Access credit cards.

Available at participating Toyota Service Centres

CHECK & ADJUSTMENTS

Routine checks and adjustments are essential to ensure the safety and reliability of your Toyota.Shine packages. Select the package that matches your vehicle condition.

As a vehicle is used, all its separate components will slowly wear down and/or deteriorate over time. As such, it is necessary to check the various components of your vehicle regularly so that adjustments can be made or parts' replacements be performed as required.

Neglecting to perform regular checks and adjustments may lead to possible problems:

• Dead battery
• Burned out headlights
• Punctured or blown-out tyre
• Running out of fuel

 

CAR BODY RESPRAY

We only use Toyota Motor Corporation's approved paint materials. With an exclusive paint formula and our electronic colour mixing machine, we are able to match a wide variety of 2K mica metallic, solid, pearly and xirallic colours to the exact shade of your Toyota.

SCRATCH RESISTANT PAINT

Surface Perfection Duo

Excellent clear coat to reproduce manufacturer's original finish, forming a long term super tough scratch resistant surface

Scratch Resistance

• Tough scratch resistant surface
• Carwash scratches through dust and sand
• Matting through environmental influences and the reduction of the paint surface's optical properties

Excellent Gloss

• High gloss finish
• Increase of surface hardness
• Increase of flexibility

CHASSIS REALIGNMENT

Our state-of-the-art chassis realignment machine allows accurate multi-angle pulls, enabling us to restore your Toyota's structure back to its original condition.

Our repair methods and quality standards meet Toyota Motor Corporation's strict specifications and are approved by JPJ.

BODY PANEL DESCRIPTION

Here's a user-friendly guide to help you determine the exact panel for repair or respray works.

• Bonnet
• Fender
• Front door
• Rear door
• Front bumper
• Rear bumper
• Boot lid (back door)
• Roof panel
• Quarter panel

 

BENEFITS OF TOYOTA BODY & PAINT

Experience professional service and quality workmanship from the instance you call us up to the moment you pick up your Toyota.

Repair Standards and 12-Month Warranty

• Your vehicle is repaired in accordance to Toyota's exacting standards, and comes with our 12-month warranty.

Trained Professionals

• Our technicians are highly trained and specialised in their respective fields. They constantly undergo specialised training to acquire the latest skills and knowledge on vehicle technology.

Toyota Genuine Parts

• Only new Toyota Genuine Parts are used in replacements to ensure an optimum performance from your Toyota as well as the safety of your loved ones.

100% JPJ Compliance

• All of our Toyota Body & Paint centres are JPJ certified repair centres and 100% compliance with PUSPAKOM accident repair standard.

Toyota Body & Paint Warranty

• Valid for 12 months or 20,000Km, whichever comes first.
• Warranty coverage includes:
  • Defect on replaced parts.
  • Paint materials defects on resprayed area.
  • Poor workmanship at repaired/resprayed area.
• Terms & Conditions.
  • Any refinished/respray/repair job carried in Authorised Toyota B&P Centre.
  • B&P Repair Job carried out using Genuine Parts & approved materials.
  • Claim can be made to the same place where the repair job/respray was initially carried out.

EMERGENCY REPAIR PROCEDURES

If you are involved in an accident

• If someone's injured, call an ambulance or wave for help and get the injured person to the hospital immediately.
• If possible, try to get your Toyota away from on-coming traffic.
• If another vehicle is involved, obtain the driver's name and address, vehicle's description (snap pictures of the accident if you have a camera), vehicle's insurance details as well as the name and address of witness(es).
• Contact Toyota 24Seven Road Assist by calling 1 800 888 247.

 

Lodge a police report within 24 hours

• Produce the following: Identity card, driver's license and insurance certificate or cover note.
• Write the report using short and simple sentences. IMPORTANT: Never admit to any liability in the report.
• Request for a report number that is needed for the insurance claim.

 

Other important considerations

• Any repair to your Toyota should be carried out at the Toyota Body & Paint Service Centre.
• This will not jeopardise your Toyota Warranty, which is only valid if Toyota Genuine Parts are used and Toyota Repair Procedures are adhered to.
• Repairs done elsewhere may result in the use of imitation parts, poor workmanship and inferior paintwork
• Contact your nearest Toyota Body & Paint Service Centre immediately. We will assist you in making the necessary arrangements with your insurance company.
• You are not obliged to use other workshops, even if recommended by the insurance company or independent operators.

 

AIR FILTER

Air filters prevent foreign particles from entering the engine's combustion chambers. Clogged air filters result in interrupted airflow and increased fuel consumption.

FUEL FILTER

Fuel filters ensure that only clean fuel enters the engine. When the car stalls while going uphill, it indicates that its fuel filters are due for replacement.

OIL FILTER

Oil filters remove foreign particles from motor oil which cause friction and increase wear on engine parts. Always replace the oil filter when you change your motor oil.

SPARK PLUGS

Spark plugs ignite a mixture of compressed air and fuel; creating engine power. Common signs that your spark plugs need to be replaced include difficulty in starting the vehicle, unstable engine operation, engine misfire, loss of performance and increased fuel consumption.

BATTERY

Designed for the Malaysian climate, the Toyota Genuine Battery provides power, helps start the engine and stabilises your charging system's current.

BRAKE PADS

Brake pads apply pressure to both sides of the brake rotor to stop the vehicle. Squeaking or screeching noises are signs that the brake pads need to be replaced.

CABIN AIR FILTER (CAF)

CAF filters dust to enhance the air quality in the cabin. As it becomes saturated with dirt, airflow is reduced and it'll take longer to cool the cabin.

CLUTCH

The clutch transfers engine power to the transmission. Worn clutches cause slow acceleration, vibration, noise and increased fuel consumption.

MUFFLER

Muffler minimise the noise of exhaust gases leaving the engine. Damage or rust will cause unwanted noise and rattling from the attached parts.

SHOCK ABSORBERS

Shock absorbers are important for driving stability and comfort. They should be kept at optimum condition to reduce bumpiness and to ensure control of your steering.

V-BELT

V-belts transfer the engine's rotation to the cooling fan, water pump, air-cond compressor, power steering pump and battery alternator. Faulty V-belts will start to slip and cause these parts to malfunction.

FULL SYNTHETIC MOTOR OIL SN 0W-20

Made of chemically synthesised oil with no impurities, this premium lubricant provides superior performance.

What it does:

• Enhance fuel economy and reduction of exhaust emission.
  • Low viscosity at high temperature reduces the friction loss.
  • Excellent fluidity at low temperatures improves the startability.
• Advanced technological additives have good anti-wear performance at high temperature.
• Exceptional engine cleanliness - excellent resistance against oxidation.

 

FULL SYNTHETIC MOTOR OIL SN/CF 5W-40

Made of chemically synthesised oil with no impurities, this premium lubricant provides superior performance.

What it does:

• Good fluidity at low temperatures improves the startability.
• High temperature protection even under severe driving conditions.
• Exceptional engine cleanliness - excellent resistance against oxidation.
• Engine performance and fuel economy are optimised.

 

SYNTHETIC FORMULATION MOTOR OIL SN/CF 5W-30

Blended at an optimum ratio of chemically synthesised oil and mineral oil, it is designed to offer the benefits of synthetic oil at an affordable price.

What it does:

• Minimises internal friction.
• Increases engine efficiency.
• Provides better thermal and oxidation stability.

 

PREMIUM MINERAL MOTOR OIL SN/CF 10W-30

Produced from crude oil through a distillation process to remove impurities. Exclusively formulated with premium quality base oil and advanced technology additives.

What it does:

• High temperature protection even under severe driving condition.
• Excellent resistance against oxidation.
• Engine performance and fuel economy are optimised.

 

DIESEL ENGINES CI-4 15W-40

A premium oil of higher grade formulated exclusively for all diesel engine applications.

• Approved for turbocharged diesel engine.
• Reduction in sludge formation
• Provides better thermal and oxidation stability.
• Improve engine wear and tear protection.
• Optimisation of engine performance and fuel economy.

 

AUTO TRANSMISSION FLUID (ATF)

ATF provides lubrication for smooth automatic gear changes. Signs to replace ATF are rough gear changes and acceleration failure.

SUPER LONG LIFE COOLANT (SLLC)

SLLC absorbs engine heat and releases it through the radiator. It has a longer maintenance interval compared to Long Life Coolant (LLC).

GEAR OIL

The meshing of metal gears subjects the gear tooth surfaces to high pressure and impact. Gear oil provides a special coating on the tooth surface to reduce the pressure and impact, thus preventing gear wear and seizure. It dissipates the heat of friction generated under various driving conditions like frequent gear changes, continuous high-speed driving and high-load driving. It also prevents the tooth surface from rusting.

Gear Oil Classification

• Manual Transmission (GL-4)
  Because manual transmissions (MT) contain a synchro mechanism, an oil with a coefficient of dynamic friction is required for this area, and a low coefficient of static friction to provide good shift level.
• Differential (GL-5)
  Sulphur-phosporous-based extreme-pressure agents are added to meet the need for high extreme-pressure resistance to counter the impact loads that are applied at high sliding speeds.
• Limited Slip Differential Gear Oil
  A clutch is built into the axle, so a high coefficient of dynamic friction is required, while a low coefficient of static friction is required to prevent noise.

 

PETROL INJECTOR CLEANER

Is your car experiencing symptoms like rough idling, poor fuel economy, insufficient power, slow engine response and engine noise? It could be due to a dirty fuel injector. Over time, fuel injectors become clogged with deposits of fuel impurities and accumulated dust, affecting the overall performance of your car.

The special active ingredients in Toyota Genuine Petrol Injector Cleaner work hard to thoroughly remove carbon deposits from areas like injection nozzles, intake valves, spark plugs and combustion chambers. A clean fuel injector can restore engine power, achieve better accelerator response and ensure a smoother engine start-up.

You will feel the difference in your car and it's so easy to use too - simply pour it into your fuel tank!

For further information, visit your nearest Toyota Service Centre or download our brochure here

Recommended Usage
To maintain your car's optimal performance, Toyota Genuine Injector Cleaner is recommended at every periodic maintenance service.

Petrol Injector Cleaner

For more details, please visit your nearest Toyota Service Centre.

BENEFITS OF USING PETROL INJECTION CLEANER

Injection Nozzles

 

• It removes deposits from the injection nozzles, prevents poor combustion, and restores engine performance.

 

Combustion Chambers

 

• It removes deposits from the combustion chambers, and minimises engine knocking.

 

Intake Valves

 

• It removes deposits from the intake valves, and achieves better accelerator response.

 

Spark Plugs

 

• It removes carbon accumulated on the spark plugs, prevents misfiring, and provides better engine start-up.

 

Only Toyota Genuine Injector Cleaner thoroughly cleans all parts.

DIESEL INJECTOR CLEANER

Fuel injectors are exposed to harsh conditions inside your engine, and face combustion temperatures of around 2,000°C! Over the years, there'll be a carbon deposits build-up on the nozzles that shoot the fuel, affecting the overall performance of your car. If your car is facing symptoms like insufficient power, slow engine response and more black smoke emission than usual, chances are your fuel injectors are dirty.

The special active ingredients in Toyota Genuine Diesel Injector Cleaner help to thoroughly remove carbon deposits from injection nozzles, intake valves and combustion chambers; reducing black smoke and restoring engine performance.

You will feel the difference in your car and it's so easy to use too - simply pour it into your fuel tank!

For further information, visit your nearest Toyota Service Centre or download our brochure here

Recommended Usage
To maintain your car's optimal performance, Toyota Genuine Injector Cleaner is recommended at every periodic maintenance service.

Diesel Injector Cleaner

For more details, please visit your nearest Toyota Service Centre.

BENEFITS OF USING DIESEL INJECTION CLEANER

 

Injection Nozzles

• It removes deposits from the injection nozzles, prevents poor combustion, and restores engine performance.

 

 

Intake Valves

• It removes deposits from the intake valves, and achieves better accelerator response.

 

 

Combustion Chambers

• It removes deposits from the combustion chambers, and minimise engine knocking.

 

Only Toyota Genuine Injector Cleaner thoroughly cleans all parts.

Engine Flush Additive (EFA)

Toyota EFA is a One-shot cleaning for engines which removes sludge, helps to revive engine and restore fuel efficiency.

 

Sludge builds up before you know it
Causes of sludge build-up

• Irregular engine oil change.
• Drives often but for short distances.
• Often stuck in traffic jams.
• Continuous high-rpm driving on slopes.
• Poor fuel quality.

 

Sludge build-up has risk to lower engine power and duel efficiency
Sludge builds up in the engine over time and has risk to lower both engine power and fuel efficiency, especially with today's high-precision engine parts.

 

BENEFITS OF USING ENGINE FLUSH ADDITIVES:

Instant cleaner

• Toyota's powerful next generation engine cleaner.

 

Easy to use

• Just pour into old engine oil and leave engine in idling mode for 10 minutes.

 

Safe to use

• Cleaning agent with no solvent components that does not damage the engine.

 

Dosage & recommended usage:

• Use only 1 bottle (300ml) of Toyota Genuine Engine Flush Additive for every 3-6 litre of engine oil change.

 

*For more details, please visit your nearest Toyota Service Center.